Shipping policy

Processing Time
Each OTAHSÉ fragrance is crafted with care, intention, and precision.
For details on when your order will ship, Learn more here.

Shipping Destinations
We currently ship exclusively within the United States.
International delivery is not available at this time, but we’re actively working on expanding worldwide!

Dangerous Goods & International Shipping
Perfumes are classified as dangerous goods due to their alcohol-based composition. This requires special handling and compliant packaging to ensure safety in transit.
While this limits our current ability to ship internationally, we are working closely with global logistics partners to offer secure international delivery in the near future.

Order Tracking
Once your order has been processed, you may track it at any time through our dedicated page:
Track Your Order

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours at support@otahse.com. You can read more here.

Address Changes
If you need to update your shipping address, please contact us within 5 days of your purchase. We’ll recalculate shipping requirements and make adjustments before your order is dispatched.